Privacy policy

• AdHelm connects to Google Ads using OAuth and reads performance signals to generate insights and recommendations.
• Do not submit protected health information (PHI) into AdHelm. The product is designed for marketing performance and operational workflow signals.
• We use tenant-scoped access controls and do not sell customer data.

• Account information: name, email, workspace membership.
• Google Ads data you authorize: campaign, keyword, and performance metrics.
• Product usage data: feature usage and action logs for auditability.
• Billing data: subscription status and billing identifiers from Stripe.

• Provide audits, recommendations, previews, and explainable insights.
• Run safety guardrails and action logging, including rollback metadata.
• Communicate account and billing notifications.
• Improve product quality and reliability.

AdHelm is designed for advertising performance and operational workflows, not clinical record storage. Do not submit protected health information (PHI) such as symptoms, diagnoses, treatment history, test results, or clinical notes. If your organization requires HIPAA-specific controls or a formal BAA, contact support@ad-helm.com before using the product so we can review requirements.

We do not sell customer data. We share information with service providers only as needed to operate the product (for example, hosting, analytics, and billing).

• Hosting and infrastructure: Google Cloud / Firebase (to run the application and store tenant-scoped data).
• Billing: Stripe (to manage subscriptions, invoices, and payment processing).
• Email and notifications: providers used to deliver product email (weekly reports, billing notices, and critical alerts).

We restrict access by role and scope, and we share only what is needed to deliver the service.

We retain data for as long as needed to provide the service and maintain action logs for accountability. You can request deletion by contacting support@ad-helm.com.

You are responsible for ensuring that any data you input is appropriate for this product and compliant with your own obligations. Do not enter PHI or patient records.