Terms of Service

Terms of service

Effective date: April 18, 2026

High-level commitments

  • AdHelm is intended to support responsible optimization with visibility, controls, and safeguards.
  • Customers remain responsible for their ads, claims, and compliance with ad platform policies and applicable laws.
  • AdHelm does not provide tools intended to bypass platform enforcement (for example cloaking or circumvention).

Use of platform APIs

AdHelm may integrate with third-party platforms (including Google Ads) via official APIs and customer-granted permissions (OAuth). You may revoke access at any time through the platform or within AdHelm.

AdHelm is not affiliated with Google LLC.

Automation and safety

Automation modes are optional. In Assist mode, you review and approve actions. In Autopilot mode, actions follow guardrails and caps and are designed to remain explainable and reversible where supported.

Private pilot messaging terms

Some private pilot features may use text messaging on behalf of a specific practice for customer care and operational communication. That can include appointment coordination, intake follow-up, and related support communication.

By providing a mobile number to a practice and agreeing to receive text communication, the recipient consents to messages related to that request or patient-support workflow. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing services from a practice.

SMS opt-out and help

Recipients can opt out of future text messages by replying STOP. Recipients can request help by replying HELP or by contacting the practice directly. Practices are responsible for using patient messaging in compliance with applicable law, carrier requirements, and their own consent process.

No medical advice

AdHelm provides advertising and workflow insights. It does not provide medical or clinical advice.

No guarantees

Advertising performance depends on many factors outside our control. AdHelmdoes not guarantee specific results.

Contact

Questions about these terms: support@ad-helm.com